Everything You Need, All in One Place

Cart Wise Market respects your privacy and is committed to protecting your personal information while you shop with us.

1. Information We Collect

We may collect information such as your name, email address, phone number, delivery address, order details, and other information needed to provide our shopping services.

2. How We Use Your Information

Your information is used to process and deliver orders, provide customer support, manage returns and refunds, send order updates, and improve your overall shopping experience.

3. Cash on Delivery

We offer Cash on Delivery (COD) on eligible physical products and supported locations. We do not collect or store credit card, debit card, online banking, or other online payment information on our servers.

4. Order & Delivery Information

Your name, phone number, email address, and delivery address may be used by us and trusted delivery partners when necessary to process and deliver your order.

5. Cookies

We use essential cookies to keep shopping features such as your cart working properly. We may also use limited analytics cookies to understand how visitors use our store and improve the website.

6. Marketing & Newsletter

If you subscribe to our newsletter, we may send you information about new products, shopping offers, restocks, promotions, and store updates. You can unsubscribe from marketing emails at any time.

7. Sharing Your Information

We do not sell or rent your personal information. Information may be shared only with trusted service providers when necessary for order processing, delivery, customer support, website operations, or other legitimate shopping-related services.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. We retain information only for as long as reasonably necessary for business, customer-service, and legal purposes.

9. Your Privacy Rights

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Unsubscribe from marketing emails
• Contact us with questions about your personal information

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at care@clicknbuypoint.com. Our support team will review your request and respond as soon as reasonably possible.

1. Orders & Product Availability

All orders are subject to product availability and order verification. We reserve the right to cancel or modify an order if an item is unavailable or if incorrect product or pricing information is displayed.

2. Product Information & Pricing

We make reasonable efforts to keep product descriptions, images, prices, and availability accurate. Prices are displayed in USD and may change without prior notice.

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible physical products and supported delivery locations. The applicable COD amount must be paid when the order is delivered.

4. Shipping & Delivery

Orders are processed after confirmation and shipped to the delivery address provided at checkout. Standard delivery generally takes 3–5 business days, depending on the destination, product availability, and courier service.

5. Returns & Refunds

Eligible products may be returned within 7–14 days of delivery, depending on the product category. Items must be unused, undamaged, and returned with their original packaging, tags, and accessories where applicable.

6. Digital Products

Digital products such as SaaS licenses and gift cards may be delivered electronically where applicable. Digital products that have been activated, redeemed, or used may not be eligible for return or refund.

7. Customer Accounts

Customers are responsible for providing accurate contact and delivery information and for keeping their account credentials secure. You agree not to use the website for unlawful or fraudulent activities.

8. Promotions & Offers

Promotional offers, discounts, product deals, and special shopping campaigns may have specific terms, eligibility requirements, and expiry dates. Offers may be changed or withdrawn without prior notice.

9. Order Cancellation

Orders may be cancelled before dispatch where cancellation is available. Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

10. Liability & Contact

To the extent permitted by applicable law, Cart Wise Market's liability relating to a purchased product is limited to the value of that product. For questions about orders, products, delivery, returns, or these terms, please contact our customer support team.

1. Return Window: 7–14 Days

Eligible products may be returned within 7–14 days from the delivery date, depending on the product category. Please initiate your return request within the applicable return period.

2. Return Eligibility

The product must be unused, undamaged, and in its original condition. Original packaging, tags, accessories, and other included items should be returned wherever applicable.

3. Proof of Purchase

A valid Order ID or proof of purchase is required to process a return request. Please keep your order confirmation until your return has been successfully completed.

4. How to Request a Return

Contact our customer support team with your Order ID and the reason for the return. Our team will review the request and provide the next steps for eligible products.

5. Return Pickup

Where reverse pickup is available, we will arrange a convenient pickup through our delivery partner. Pickup availability may depend on your location and product category.

6. Product Inspection

Returned products are inspected after they reach us. The return must meet the applicable eligibility requirements before a refund or other resolution can be approved.

7. Refund Processing

Once your return is approved, the refund will be processed within 3–5 business days. Processing time may vary depending on the return inspection and applicable banking procedures.

8. COD Refunds

For orders placed using Cash on Delivery (COD), approved refunds may be provided through a suitable bank transfer or store credit. Customers may be asked to provide the necessary bank details for a refund transfer.

9. Non-Returnable Products

• Redeemed or activated SaaS licenses
• Redeemed or used gift cards
• Opened or used personal care products where applicable
• Opened or perishable food products
• Personalized or customized products
• Products marked as final sale or non-returnable

10. Damaged, Incorrect or Missing Items

If you receive a damaged, defective, incorrect, or incomplete order, please contact us as soon as possible with your Order ID and relevant details. We will review the issue and provide an appropriate solution according to our return policy.